Information Resources Division - Helpdesk Services
 USDA, DA masthead  and photo banner
 Home  About DA newsroom DA offices  help Contact Us
Search
Advanced Search
Search Tips
My U.S.D.A.
login
customize new user
Browse by Audience
  Browse by Subject
Business Opportunities
Customer Services
Environmental Services
judicial proceedings
workplace benefits and services
Workplace Ethics
DA Intranet
 left navigational column footer
image-harried man with paper cluttered desk
  DA-IRD Helpdesk Services

The Helpdesk handles questions, problem reports, service requests, and inquiries from Departmental Administration (DA) staff regarding computer hardware and software. It is the first point of contact for all computing and information resource queries. You can call in to see us or contact us by phone or e-mail. Response time is usually within 4 hours or less for most problems.

Hours of Service: 6:30 a.m. to 6:00 p.m., Monday to Friday

Contact:

  • Telephone (All DA ) - (202) 720-9898
  • Telephone (Reporters Bldg) - (202) 720-5661
  • Email - DA-Helpdesk@usda.gov

 


New users must first complete the "DA New User Account Request" form. Print the form and fax to the
DAHelpdesk at (202) 720-5537.