2012-11-23 21:38:00 Make Open Data, Content, and Web APIs the New Default 12 months 2013/05/23 select 1-2-status in-progre textarea USDA is working to develop, implement, and institutionalize a OneUSDA Digital Strategy that will continuously assess the improvement of digital services and systems that are information- and customer-centric. To ensure open data, content and web APIs are the new default, we will collaborate among the data, platform, and presentation layers to coordinate Digital Strategy activities across agency and functional lines, including IT, web and communication subject matter experts. As such, the Office of Communications Web Communication Division, Office of the Chief Information Officer, as well as Agency web, communication and program offices make up the Departments digital strategy ecosystem. The OneUSDA Digital Strategy will: Ensure that data is open, accurate, clearly described, structured, machine-readable, and digital services are optimized for mobile use. Establish more agile acquisition and budget processes that support the procurement and management of digital technologies. Develop additional guidance through policy to address open data, digital signatures, performance and customer satisfaction measurement, and mobile optimization. Refine and expand the use of enterprise data taxonomy to standardize commonly used data for business intelligence purposes. Develop open data strategy that addresses the framework for sharing critical information at key decision points throughout the entirety of the enterprise. Identify, prioritize, and modernize existing data that are not currently available to the public. Deploy a virtual dynamic inventory of open data at USDA.gov/data, populated by digital agency data inventories. Deploy a virtual enterprise geospatial reference repository to promote data quality with metadata best practices, templates, conventions, and other USDA branding standards. Provide guidance and training to data SMEs to develop web APIs, structure unstructured content or information, and to incorporate customer feedback for product improvements. Engage with Customers to Identify High-Value Data and Content to Make Available through Web APIs 90 Days 2012/08/23 select 2-1-status Completed 2.1 Customer Engagement Approach 90 days 2012/08/23 textarea 2-1-1-customer-engagement-approach To engage with internal and external customers, we will use our integrated communications platform to offer various opportunities for input and engagement. Given USDA's broad mission and diverse range of customers, agencies will maintain open lines of communication with stakeholders. As USDA's Digital Strategy implementation continues, check back often for new opportunities for collaboration through USDA.gov/open, social media activities like our monthly #AskUSDA chats, and updates from the USDA Blog 2.1 Prioritized list of systems (datasets) 90 days 2012/08/23 text 2-1-2-name National Farmers Market Directory ERS Web Content and Charts of Note text 2-1-2-description AMS produced director containing information about U.S. farmers market locations, directions, operating times, product offerings, and accepted forms of payment. Supports local and regional food systems, as well as development of local economies. Farmers Market Directory API Highlights from our current and past research currently provided in daily Charts of Note available via Web APIs (Application Programming Interfaces, a system of machine-to-machine interactions over a network), and an embeddable widget code. Access the ERS APIs on their developer page and grab the code for an easy Charts of Note widget. select 2-1-2-scope both external text 2-1-2-customer Consumers, Government, Producers Policymakers, Program managers, Media, Researchers, Education Institutions text 2-1-2-uii 1 Visit USDA's Developer Resources page to find and access featured data or web services from the Department's agencies and mission areas. This page will be updated as agencies make available new developer tools and data resources, so be sure to check back often. Do you have feedback, ideas, or questions for USDA APIs? Use the USDA GitHub repository's Issue Tracker to join the discussion. 12 months 2013/05/23 select 2-2-status complet Establish USDA Digital Strategy Governance 6 months 2012/11/23 select 4-2-status complet textarea USDA will utilize existing crosscutting teams and resources to collaboratively manage Digital Strategy activities throughout the Department. To clearly articulate the overarching framework and approach, as well as detail broad roles and responsibilities, USDA cleared and published Departmental Regulation 1496-001 (11/21/12) Digital Strategy Governance. This Regulation addresses the partnership between the Office of Communications (OC) and Office of the Chief Information Officer (OCIO), as well as agency web, information technology and public affairs professionals who all have a role to play in ensuring the success of USDA's Digital Strategy implementation. The policy addresses the presentation, platform, information and security layers and associated agency or program teams and subject matter experts. This collaborative relationship is key to USDA's digital communication activities to ensure that we are delivering high-value services and systems in the most efficient, relevant and cost-effective manner to our internal and external customers. OC and OCIO will work together when reviewing digital service project requests to ensure the activity aligns with the Department's strategic priorities and fully addresses the needs of the customer. The entities involved in discussing trends, submitting project proposals and implementing digital strategy objectives include: Information Priorities Investments Council Chief Information Officer Council Agency Webmasters Public Affairs Directors text 4-2-link Establish USDA inventory of Mobile Devices and Wireless Service Contracts 6 months 2012/11/23 select 5-2-status Completed Evaluate Government-wide Vehicles in Alternative Analysis for New Mobile-Related Procurements 6 months 2013/05/23 select 5-3-status in-progre textarea 5-3-policy Ensure all New Digital Services Follow Improvement Guidelines 6 months 2012/11/23 select 6-3-status complet textarea 6-3-policy USDA is working to develop, implement, and institutionalize a OneUSDA Digital Strategy that will continuously assess the improvement of digital services and systems that are information- and customer-centric. To ensure open data, content and web APIs are the new default, we will collaborate among the data, platform, and presentation layers to coordinate Digital Strategy activities across agency and functional lines, including IT, web and communication subject matter experts. USDA has developed a comprehensive IT governance process that incorporates an Integrated Governance Framework and provides the executive teams with a process for reviewing investments and providing guidance to investment managers throughout a project's life cycle. Projects will be reviewed to ensure alignment with digital strategy guidelines. As a member of the Executive Information Technology Investment Review Board (E-Board), the Office of Communications and Digital Strategy Lead will ensure major IT capital investments follow digital service guidelines through the entire lifecycle process, and ensure that the investment goal and strategy are optimal for achieving USDA's mission. USDA is fully embracing this new mobile paradigm shift, and is mobilizing our business, transforming our organizations, and modernizing our technical infrastructures to meet the significant opportunities as well as challenges that mobility brings to the work place. As the adoption and use of mobile devices are accelerating within our department and customer base, USDA is staying on the forefront of both the business requirements as well as technical trends with a well thought out Mobile Computing Implementation Plan that takes advantage of the transformational opportunities in mobile business delivery for our agencies and customers. USDA-OCIO will be leading this effort with oversight from the Chief Information Officer (CIO). The implementation will be governed through the Mobile Computing steering committee in coordination with the CIO council. Responding to today's mobile opportunities, architecting for tomorrow's cloud environments, and integrating them with USDA's legacy infrastructures are all daunting challenges. The USDA Mobile Computing Program is focused on the following three key objectives: Procuring and managing heterogeneous commercial devices, applications, and data in smart, secure and affordable ways; Leveraging existing enterprise systems in an integrated manner with new mobile solutions to minimize capital expenditures and maximize our return on investments; Implementing end-to-end mobile services that streamline procurement, management and operational processes while improving IT management and visibility, gaining control, and cutting costs At the end of the day, everything must appear "seamless" to end-users while delivering significant business value in a secure manner. The following key objectives for USDA for fiscal year 2013 will ensure foundational capabilities to allow our mobile customers access to our information and services, and to secure, manage and support mobile devices enabling our workforce to conduct business anytime, anywhere, on any device: Establish a Mobile Program Management Office Establish a Mobile Computing Steering Committee Publish a Mobile Computing PMO Website Develop and publish a USDA Mobile Computing policy and research and develop a BYOD policy Deploy Mobile infrastructure solutions, including a 2nd generation Mobile Device Management, a Mobile Acquisition Management, and Pilot BYOD solutions Publish a Manual component in DR 1496-001 Digital Strategy Governance regarding Mobile Application Management and Development process, standards and marketing approach. Engage with Customers to Improve Priority Customer-Facing Services for Mobile Use 90 Days 2012/08/23 select 7-1-status Completed 7.1 Customer Engagement Approach 90 days 2012/08/23 textarea 7-1-1-customer-engagement-approach To engage with internal and external customers, we will use our integrated communications platform to offer various opportunities for input and engagement. Given USDA's broad mission and diverse range of customers, agencies will maintain open lines of communication with stakeholders. As USDA's Digital Strategy implementation continues, check back often for new opportunities for collaboration through USDA.gov/open, social media activities like our monthly #AskUSDA chats, and updates from the USDA Blog. 7.1 Prioritized List of Services 90 days 2012/08/23 text 7-1-2-name USDA Newsroom AmberWaves eZine Meat and Poultry Inspection Directory Office Information Profile System text 7-1-2-description The USDA Newsroom holds official news releases, statements, transcripts and speeches released by the Department. Fully mobile-optimized online magazine, and magazine app for offline reading on tablets and other mobile devices. Stay connected with the Amber Waves app for tablets. Subscribe to the quarterly magazine on iTunes or Google Play. The Meat, Poultry and Egg Product Inspection Directory is a listing of establishments that produce meat, poultry, and/or egg products regulated by USDA's Food Safety and Inspection Service (FSIS) pursuant to the Federal Meat Inspection Act, the Poultry Products Inspection Act, and the Egg Products Inspection Act. Android App USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. This tool provides the address of a USDA Service Center and other Agency offices serving your area along with information on how to contact them. The mobile optimized Service Center Locator is available here. select 7-1-2-scope both both both both text 7-1-2-customer Media, Industry, Congress, Businesses Policymakers, Program managers, Media, Researchers, Education Institutions USDA employees, farmers, producers, ranchers, consumers, businesses, government agencies All stakeholders text 7-1-2-uii 1 Optimize Priority Customer-Facing Services for Mobile Use 12 months 2013/05/23 select 7-2-status complet textarea 7-2-url Implement Performance and Customer Satisfaction Measuring Tools on .gov Websites 6 months 2012/11/23 select 8-2-status completed textarea 6-3-policy In March 2012, USDA completed enterprise implementation of web analytics tool. Establishing formal analytics program that includes regular reporting and evaluation, recommendations, and digital communication improvements. USDA's Office of Communications is conducting a comprehensive web content analysis to evaluate high-value content and pages, improve search optimization and identify opportunities for mobile optimization. Web traffic and search data provide feedback to better organize and deliver popular topics, web content and tasks that are important to our customers. Since launching the mobile website in April 2013, we are evaluating analytics to enhance mobile content. Through core communications, the agency is providing digital analytics training and resources to USDA's agencies and offices to enable more detailed program-level analysis, and data-driven recommendations to improve delivery of digital information and services. The digital analytics program conducts regular analytics and impact reporting for USDA's web and social media activities.