|
Equal Employment
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Complaint
Activity |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||
|
Number of Complaints Filed |
|
104 |
83 |
70 |
83 |
55 |
|
Number of Complainants |
|
87 |
73 |
65 |
68 |
55 |
|
Repeat Filers |
|
14 |
9 |
4 |
11 |
0 |
Complaints by
Basis |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
Note: Complaints can be filed alleging multiple
bases. |
2004 |
2005 |
2006 |
2007 |
2008 |
|
|
Race |
|
44 |
37 |
32 |
38 |
21 |
|
Color |
|
17 |
14 |
9 |
8 |
5 |
|
Religion |
|
13 |
10 |
12 |
11 |
3 |
|
Reprisal |
|
46 |
41 |
39 |
54 |
24 |
|
Sex |
|
31 |
28 |
20 |
25 |
20 |
|
National Origin |
|
28 |
18 |
14 |
19 |
12 |
|
Equal Pay Act |
|
3 |
2 |
0 |
0 |
0 |
|
Age |
|
37 |
26 |
22 |
25 |
13 |
|
Disability |
|
20 |
16 |
18 |
14 |
6 |
|
Non-EEO |
|
0 |
4 |
6 |
7 |
5 |
|
Complaints by
Issue |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
Note: Complaints can be filed alleging multiple
bases. |
2004 |
2005 |
2006 |
2007 |
2008 |
|
|
Appointment/Hire |
|
7 |
2 |
3 |
0 |
1 |
|
Assignment of Duties |
|
8 |
9 |
7 |
9 |
4 |
|
Awards |
|
2 |
2 |
1 |
0 |
0 |
|
Conversion to Full-time |
|
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
||||||
|
Demotion |
|
1 |
1 |
1 |
1 |
0 |
|
Reprimand |
|
3 |
2 |
1 |
1 |
1 |
|
Suspension |
|
17 |
5 |
6 |
13 |
4 |
|
Removal |
|
4 |
3 |
3 |
3 |
2 |
|
Other |
|
5 |
3 |
2 |
1 |
0 |
|
Duty Hours |
|
1 |
3 |
0 |
2 |
0 |
|
Evaluation Appraisal |
|
9 |
12 |
6 |
11 |
6 |
|
Examination/Test |
|
0 |
0 |
1 |
0 |
0 |
|
Harassment |
||||||
|
Non-Sexual |
|
40 |
43 |
29 |
47 |
25 |
|
Sexual |
|
1 |
3 |
1 |
4 |
2 |
|
Medical Examination |
|
0 |
0 |
0 |
0 |
0 |
|
Pay (Including Overtime) |
|
0 |
1 |
1 |
4 |
0 |
|
Promotion/Non-Selection |
|
29 |
18 |
12 |
21 |
13 |
|
Reassignment |
||||||
|
Denied |
|
0 |
1 |
3 |
1 |
2 |
|
Directed |
|
6 |
8 |
4 |
4 |
4 |
|
Reasonable Accommodation |
|
7 |
3 |
11 |
6 |
0 |
|
Reinstatement |
|
0 |
0 |
0 |
0 |
0 |
|
Retirement |
|
0 |
2 |
1 |
0 |
0 |
|
Termination |
|
5 |
5 |
6 |
3 |
4 |
|
Terms/Conditions of Employment |
|
9 |
7 |
1 |
9 |
5 |
|
Time and Attendance |
|
5 |
8 |
10 |
10 |
4 |
|
Training |
|
3 |
2 |
7 |
3 |
2 |
|
Other |
|
3 |
2 |
1 |
1 |
0 |
Processing
Time |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||
|
Complaints pending during fiscal year |
|
|||||
|
Average number of days in investigation |
|
284.76 |
232.81 |
213.27 |
209.90 |
186.30 |
|
Average number of days in final action |
|
288.32 |
440.86 |
466.01 |
723.98 |
718.94 |
|
Complaint pending during fiscal year where hearing was requested |
|
|||||
|
Average number of days in investigation |
|
283.51 |
227.50 |
209.24 |
210.93 |
182.88 |
|
Average number of days in final action |
|
110.17 |
77.68 |
151.14 |
235.20 |
99.80 |
|
Complaint pending during fiscal year where hearing was not requested |
|
|||||
|
Average number of days in investigation |
|
285.84 |
237.23 |
216.38 |
209.09 |
188.27 |
|
Average number of days in final action |
|
331.08 |
824.22 |
613.40 |
832.60 |
881.87 |
|
Complaints
Dismissed by Agency |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||
|
Total Complaints Dismissed by Agency |
|
11 |
11 |
25 |
17 |
4 |
|
Average days pending prior to dismissal |
|
320 |
729 |
841 |
377 |
109 |
|
Complaints
Withdrawn by Complainants |
|
|||||
|
Total Complaints Withdrawn by Complainants |
|
10 |
14 |
5 |
3 |
5 |
Total Final
Agency Actions Finding Discrimination |
Comparative
Data |
|||||||||||
|
Previous
Fiscal Year Data |
2009 |
|||||||||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||||||||
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
|
|
1 |
|
1 |
|
4 |
|
1 |
|
1 |
|
|
Without Hearing |
|
|
1 |
100 |
1 |
100 |
2 |
50 |
0 |
0 |
0 |
0 |
|
With Hearing |
|
|
0 |
0 |
0 |
0 |
2 |
50 |
1 |
100 |
1 |
100 |
|
Findings of
Discrimination Rendered by Basis |
Comparative
Data |
|||||||||||
|
Previous
Fiscal Year Data |
2009 |
|||||||||||
|
Note: Complaints can be filed alleging multiple
bases. |
2004 |
2005 |
2006 |
2007 |
2008 |
|||||||
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
|
|
1 |
|
1 |
|
4 |
|
1 |
|
1 |
|
|
Race |
|
|
1 |
100 |
0 |
0 |
1 |
25 |
0 |
0 |
1 |
100 |
|
Color |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Religion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprisal |
|
|
0 |
0 |
1 |
100 |
2 |
50 |
1 |
100 |
1 |
100 |
|
Sex |
|
|
1 |
100 |
0 |
0 |
2 |
50 |
0 |
0 |
0 |
0 |
|
National Origin |
|
|
0 |
0 |
0 |
0 |
2 |
50 |
0 |
0 |
0 |
0 |
|
Equal Pay Act |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Age |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disability |
|
|
0 |
0 |
0 |
0 |
1 |
25 |
0 |
0 |
0 |
0 |
|
Non-EEO |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
||||||||||||
|
Findings After Hearing |
|
|
0 |
|
0 |
|
2 |
|
1 |
|
1 |
|
|
Race |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
1 |
100 |
|
Color |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Religion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprisal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
1 |
100 |
1 |
100 |
|
Sex |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
National Origin |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Equal Pay Act |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Age |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disability |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Non-EEO |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
||||||||||||
|
Findings Without Hearing |
|
|
0 |
|
0 |
|
1 |
|
0 |
|
0 |
|
|
Race |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Color |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Religion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprisal |
|
|
0 |
0 |
0 |
0 |
1 |
100 |
0 |
0 |
0 |
0 |
|
Sex |
|
|
0 |
0 |
0 |
0 |
1 |
100 |
0 |
0 |
0 |
0 |
|
National Origin |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Equal Pay Act |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Age |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disability |
|
|
0 |
0 |
0 |
0 |
1 |
100 |
0 |
0 |
0 |
0 |
|
Non-EEO |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Findings of
Discrimination Rendered by Issue |
Comparative
Data |
|||||||||||
|
Previous
Fiscal Year Data |
2009 |
|||||||||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||||||||
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
|
|
1 |
|
1 |
|
4 |
|
1 |
|
1 |
|
|
Appointment/Hire |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Assignment of Duties |
|
|
0 |
0 |
0 |
0 |
1 |
25 |
0 |
0 |
0 |
0 |
|
Awards |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Conversion to Full-time |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
||||||||||||
|
Demotion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprimand |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Suspension |
|
|
0 |
0 |
0 |
0 |
2 |
50 |
0 |
0 |
0 |
0 |
|
Removal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Duty Hours |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Evaluation Appraisal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
1 |
100 |
0 |
0 |
|
Examination/Test |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Harassment |
||||||||||||
|
Non-Sexual |
|
|
1 |
100 |
0 |
0 |
2 |
50 |
0 |
0 |
0 |
0 |
|
Sexual |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Medical Examination |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Pay (Including Overtime) |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Promotion/Non-Selection |
|
|
0 |
0 |
0 |
0 |
1 |
25 |
0 |
0 |
0 |
0 |
|
Reassignment |
||||||||||||
|
Denied |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Directed |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
100 |
|
Reasonable Accommodation |
|
|
0 |
0 |
0 |
0 |
1 |
25 |
0 |
0 |
0 |
0 |
|
Reinstatement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Retirement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Termination |
|
|
1 |
100 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Terms/Conditions of Employment |
|
|
0 |
0 |
1 |
100 |
1 |
25 |
0 |
0 |
0 |
0 |
|
Time and Attendance |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Training |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other - User Defined |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
||||||||||||
|
Findings After Hearing |
|
|
0 |
|
0 |
|
2 |
|
1 |
|
1 |
|
|
Appointment/Hire |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Assignment of Duties |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Awards |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Conversion to Full-time |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
||||||||||||
|
Demotion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprimand |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Suspension |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Removal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Duty Hours |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Evaluation Appraisal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
1 |
100 |
0 |
0 |
|
Examination/Test |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Harassment |
||||||||||||
|
Non-Sexual |
|
|
0 |
0 |
0 |
0 |
2 |
100 |
0 |
0 |
0 |
0 |
|
Sexual |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Medical Examination |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Pay (Including Overtime) |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Promotion/Non-Selection |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reassignment |
||||||||||||
|
Denied |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Directed |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
100 |
|
Reasonable Accommodation |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reinstatement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Retirement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Termination |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Terms/Conditions of Employment |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Time and Attendance |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Training |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other - User Defined |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
||||||||||||
|
Findings Without Hearing |
|
|
1 |
|
1 |
|
2 |
|
0 |
|
0 |
|
|
Appointment/Hire |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Assignment of Duties |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Awards |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Conversion to Full-time |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
||||||||||||
|
Demotion |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reprimand |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Suspension |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Removal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Duty Hours |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Evaluation Appraisal |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Examination/Test |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Harassment |
||||||||||||
|
Non-Sexual |
|
|
1 |
100 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Sexual |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Medical Examination |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Pay (Including Overtime) |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Promotion/Non-Selection |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Reassignment |
||||||||||||
|
Denied |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Directed |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Reasonable Accommodation |
|
|
0 |
0 |
0 |
0 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Reinstatement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Retirement |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Termination |
|
|
1 |
100 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Terms/Conditions of Employment |
|
|
0 |
0 |
1 |
100 |
1 |
50 |
0 |
0 |
0 |
0 |
|
Time and Attendance |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Training |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Other - User Defined |
|
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Pending
Complaints Filed in Previous Fiscal Years by Status |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||
|
Total complaints from previous Fiscal Years |
|
158 |
170 |
175 |
142 |
132 |
|
Total Complainants |
|
110 |
123 |
127 |
110 |
105 |
|
Number complaints pending |
|
|||||
|
Investigation |
|
6 |
7 |
3 |
5 |
5 |
|
ROI issued, pending Complainant's action |
|
0 |
0 |
2 |
2 |
0 |
|
Hearing |
|
6 |
7 |
3 |
27 |
42 |
|
Final Agency Action |
|
62 |
68 |
55 |
31 |
17 |
|
Appeal with EEOC Office of Federal Operations |
|
0 |
0 |
1 |
1 |
1 |
Complaint
Investigations |
Comparative
Data |
|||||
|
Previous
Fiscal Year Data |
2009 |
|||||
|
2004 |
2005 |
2006 |
2007 |
2008 |
||
|
Pending Complaints Where Investigations Exceed Required Time Frames |
|
17 |
11 |
6 |
11 |
10 |