Telecommunications Program


General Application Procedures for
Rural Development Telecommunications Product Acceptance Cont'd

 


5.  Written Field Performance Testimony - The application should include a minimum of three (3) letters of testimony for each product for which acceptance is requested. The product must be used in a revenue-generating service environment. The user of the product does not necessarily have to be an RD Telecommunications Program borrower, but should have at least six (6) months of operating experience with the product in an environment germane to the product's intended use. A letter of testimony needs to include name of the person giving testimony, title, mailing and e-mail address, and a telephone number. These letters need to be written and signed by someone who is familiar with the performance of the product(s).

The letters need to address, when applicable, the following items in detailed summary versus a one-line statement indicating satisfactory performance. Details about the product’s performance in the user’s network should be included:

a. The number of systems deployed and date when each system was installed and cut over into service.

b. It should address the reasons for deploying the equipment, the current system capacity being used in terms of subscribers, circuits, data through-put, services, and the ultimate capacity of the system, as deployed. For central office equipment include the numbers of A links in service.

c. The problems found during acceptance testing, a description of the nature of the problems, the status of such problems, and the responsiveness of the manufacture in correcting the problems.

d. The problems experienced since installation, such as failed cards or any operational failures, causing service interruptions, or any other type. If there were problems, please describe them and how these were or are being corrected.

e. The strengths and weaknesses of the equipment deployed.

f. State whether you plan to purchase more of this equipment and/or recommend this system.

g. Include any other comments regarding this product that you would like to offer.

h. If the product has undergone performance testing or field trials, please provide, if available in electronic format, one copy of the evaluation report, analysis, summary, etc.

6. Miscellaneous - Any extensive material not specifically requested in these Listing Procedures, but felt by the applicant to be germane may also be included in the application.

To facilitate processing the application should follow the following outline:

I. Application

  1. Cover Letter – company letterhead formally requesting to be accepted addressed to:
  2. Norberto Esteves, Chairman, Technical Standards, Committee "A" - (Telecommunications)
  3. Product List
  4. Company Overview
  5. Company Contact

II. Description and Support

  1. General Product Description
  2. Sales Brochure
  3. Warranty
  4. Return & Repair Policy
  5. Price List

III. Manuals

  1. User Manual

IV. Standards & Testing

  1. Standards
  2. Technical Specifications
  3. Testing Data
  4. Test Report 1
  5. Test Report 2
  6. Test Report 3

V. Buy American

  1. Buy American Letter (attached)

VI. Testimony Letters

  1. Letter 1
  2. Letter 2
  3. Letter 3

VII. Miscellaneous

Miscellaneous