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SMO Governance

USDA RPA CoE Governance Model

The goal of the USDA RPA CoE is to reduce risk, maintain oversight, eliminate redundancy and ensures consistency. RPA benefits all mission areas across USDA Enterprise. Labor hours savings. Value added (new work enabled as a result of time saved). Code reuse. RPA drives innovation by redirecting employees to focus on other high degree of work position activities. RPA scaled across the enterprise increases ROI exponentially. Bot adoption across agencies/mission areas. Hosting environment for mission areas and staff offices to scale bots in production.

Roles of CoE Personnel

CoE Member


Dave Peters

Associate Chief Information Officer, Executive Steering Committee

Kim Jackson

Director Business Operations Division, Executive Steering Committee

Lattrice Goldsby

RPA Program Manager, Service Owner

Brian Fields

RPA System Integrations Division Chief

Bot Planning

  • Customers engage early with the CoE to ensure maximum code reuse and potential cost savings
  • The CoE works with customer to document requirements, walk customer through the process, and provide development Level of Effort
  • The CoE governance board reviews and provides approval

Bot Development

  • For Centralized development customers, the CoE will work with customer to create design documentation, perform development tasks, test and deploy to production
  • For Federated development customers, the CoE will have regular checkpoints with the customer team to perform code reviews and assist with deploying into shared hosting environment

Bot Operations

  • With the Centralized model, the CoE will migrate bots to production and work with customer to ensure ongoing production operations themselves
  • With the Federated model, each customer will deploy to production and ensure ongoing production operations
  • THe CoE contract will have a Customer Line Item Number (CLIN) for customers to take advantage of long-term operations and maintenance needs