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Best Practices

The USDA Center of Excellence (CoE) has a repository of active use cases in production across the enterprise. At a high level, Robotic Process Automation (RPA) modernizes the time-consuming, data entry manual processes through the use of emerging bot technology automation.

The General Services Administration (GSA) sponsors government-wide Communities of Practice (CoP) in both Robotic Process Automation (RPA) and Artificial Intelligence (AI). These communities serve to facilitate knowledge sharing and accelerate the thoughtful adoption of emerging technologies. Events and resources explore topics such as governance, security, use case selection, and overall best practices. All federal employees are welcome and encouraged to join!

To learn more about the RPA or AI Communities of Practice, visit their websites at: