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Lisa Keeter

Lisa Keeter, Chief Operations Officer, USDA OCIO

Lisa Keeter is the Chief Operating Officer (COO) for the Office of the Chief Information Officer at the U.S. Department of Agriculture (USDA). Ms. Keeter holds senior executive operating responsibility for all OCIO Administrative programs to include Budget Formulation/Execution for the OCIO Appropriated, Working Capital Funds (WCF), as well as multiple Program Reimbursable accounts. She is also responsible for the OCIO budget and provides executive level guidance/advice for a $1B+ and supporting 1,500+ Federal and 500+ Contract Staff. In addition, she is responsible for the overall Human Resources (HR) support to all OCIO employees, liaising with external HR service providers and OCIO program staff to provide the day-to-day support. Other administrative programs Ms. Keeter is responsible for managing include Travel, Training, Asset Management, Space Management as well as Personnel Security.

In her previous position she served as the Division Director of the Business Services Division (BSD) at the USDA OCIO Client Experience Center (CEC), Ms. Keeter managed over 1,100 Federal employees and 300 contractors providing IT end user and infrastructure support to all USDA Mission Areas and Staff Offices. Ms. Keeter managed a Working Capital Fund budget of over $500 million, including the formulation of service offerings, establishing cost models and rate setting. Her responsibilities at CEC included overall budget execution as well as asset management of over $25 million in personal property assets, a fleet of more than 250 vehicles, and a real property presence in 600 locations.

Prior to that, Ms. Keeter served as the Resource Manager to the USDA Chief Information Officer (CIO), where she was responsible for formulating, planning, and executing a $36 million budget for OCIO technology operations and infrastructure support. She also helped manage over 500 Federal employees across OCIO in all aspects of human resource services, travel, asset management, and training.

As a Senior Budget Analyst for the USDA OCIO, Ms. Keeter directed staff in the successful development and execution of various appropriated, program reimbursable and shared cost funds. With her expert analysis, interpretation, and evaluation of budget guidance, regulations, and laws, Ms. Keeter enhanced the mission effectiveness of the CIO/DCIO.

Ms. Keeter holds a Bachelor of Science in Business Administration from West Virginia University and a Master of Business Administration from University of Maryland.