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Technology

New Charts of Note Mobile App Provides 24/7 Access to Thousands of Economic Research Service Charts

In today’s world, keeping up with the latest news and research can feel like a full-time job. Fortunately, USDA’s Economic Research Service (ERS) has launched a new Charts of Note Mobile App designed to deliver digital snapshots of research straight to your mobile device.

GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a centralized contact center experience, helping customers get consistent and streamlined information.