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About

August 12, 2024

USDA wants to make it easier for you to make and keep your website focused on providing the best experiences to your customers: the American agricultural producers and consumers who rely on your sites. Our Digital Strategy site does this by: Clearly outlining the multiple mandates your website must...

Research

August 12, 2024

Methods and best practices for getting to know your customers Customers use many different channels to reach USDA information and services. As USDA employees, we must understand our customers: What they need, how they use these channels, and how we should talk to them. By doing user research, we can...

Analytics

August 12, 2024

Getting accurate, consistent website data Ensure that your web analytics are providing an accurate picture of what your website customers are doing, so you can make the best data-driven decisions on how to adjust and improve your websites. Goals Fix issues and standardize your analytics Understand...

Content

August 12, 2024

Make your content work for you Your website exists to deliver good content to your visitors. In order to accurately represent the voice of your organization digitally, you need to understand the content you have, what information your customers are accessing, and how it speaks to them. Goals...

Content Plays

August 12, 2024

Evaluate for Plain Language If your users can’t read or understand your content, it’s useless. You should assess your content at least quarterly. Assessing content regularly keeps it relevant and useful to users. 1 Choose what content you’ll edit for plain language This process can take a long time...

Accessibility

August 12, 2024

Making your site available to the widest possible audience USDA is committed to providing access to web pages and content for the largest possible group of individuals, including people with disabilities. The best way to make your content accessible is to create it with accessibility in mind...

Accessibility Plays

August 12, 2024

Contact Your USDA Section 508 Coordinator Creating accessible websites and documents requires much more than just adding alt text to images and using the correct and header tags. USDA’s Section 508 Program Office and Section 508 Coordinators are available to help you understand the...

Analytics Plays

August 12, 2024

Check Your Site for Proper Google Analytics Tagging In a recent audit, we found that many USDA web pages were using multiple sets of Google Analytics (GA) tags—three, four, even eight sets of GA tags on each page. Having too many sets of GA tags on your pages will significantly slow down your site...

Development

August 12, 2024

Build usable products Clean code, consistent components, security, and accessibility are just a few of the considerations that you must address in your development process. Use these USDA guidelines as a starting point as you build and update your digital products. Goals Leverage existing code...

Design and Brand

August 12, 2024

Does your site look like a USDA website? OneUSDA isn’t just a slogan: It also communicates that all USDA agencies are part of an organization singularly unified in serving the American agricultural producer and consumer. By following USDA’s brand identity, you reinforce that message and provide a...